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The Bank
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The Bank - Column 1
- About the Banco de Portugal
- Sustainability
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The Bank - Column 2
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Organisation
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Organisation
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The Bank - Column 3
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Media - Column 1
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Media - Column 2
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Outras publicações
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Publications - Column 3
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Statistics
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Coluna 2 - Estatística
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Coluna 1 - Estatística
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Supervision
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Column 1 - Supervision
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Column 2 - Supervision
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Microprudential
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- Priorities
- Supervisory Review and Evaluation Process
- Duty to report
- Reporting obligations of supervised institutions
- Authorisations
- Supervision of culture and governance
- Suitability of members of the management and supervisory bodies and key function holders
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- Suitability of qualifying shareholders
- European Market Infrastructure Regulation (EMIR)
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Microprudential
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Column 3 - Supervision
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Money laundering and terrorist financing
- Banco de Portugal's functions
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- Restrictive measures
- Registration of virtual assets service providers
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- Forum on the Prevention of Money Laundering and Terrorist Financing
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- Brexit
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Money laundering and terrorist financing
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Column 1 - Supervision
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Monetary policy
- Column 1 - Monetary policy
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Column 2 - Monetary policy
- Interest rates
- Implementation
- Column 3 - Monetary policy
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Payment systems
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Column 1 - Payment systems
- Introduction
- Confirmation of Payee/Payer and SPIN
- Digital Euro
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Column 2 - Payment systems
- Payment instruments
- Payment services under the PSD2
- Virtual assets
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Column 3 - Payment systems
- Market Infrastructure
- Cooperation with the market
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Column 1 - Payment systems
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Banknotes and coins
- Column 1 - Banknotes and coins
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Column 2 - Banknotes and coins
- Current coins
- Commemorative and collector coins
- Column 3 - Banknotes and coins
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The Bank - Column 1
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Microprudential
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- Duty to report
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- Authorisations
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- Suitability of members of the management and supervisory bodies and key function holders
- Adequação dos titulares de funções essenciais
- Suitability of qualifying shareholders
- European Market Infrastructure Regulation (EMIR)
- Forum on Cybersecurity and Operational Resilience
- See more
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Money laundering and terrorist financing
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- Money laundering and terrorist financing
- Banco de Portugal's functions
- Financial Action Task Force
- Restrictive measures
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Monetary policy
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Related Pages
Are you a bank customer? Banco de Portugal has a set of services for you
Find info.
The Bank Customer Website has useful information on banking products and services and on bank customers’ rights and obligations. The site is managed by Banco de Portugal.
Compare.
The fees applied by the credit institutions.
On the Bank Customer Website's fees comparator, you can compare the fees applied to services linked to payment accounts.
The Bank Customer Website also has leaflets of fees and expenses of the credit institutions’ price lists, containing information on the maximum values for all fees that the institutions can charge for the products and services they offer.
Check up.
Lost track of your accounts? On Banco de Portugal's website you can find information free of charge on the deposit, payment, credit and financial instrument accounts in your name.
Go to the Banco de Portugal website to look up information free of charge on all the credit in your name.
Banco de Portugal's website has information on whether you are on the List of Cheque Defaulters.
Tell us and protect yourself.
Lost your wallet? Can't find your ID?
Banco de Portugal will tell the banking system free of charge about it. In this way, the banks can act more quickly if anyone tries to carry out an illegal financial transaction in your name, using your documents.
Complain.
About the selling of banking products and services.
Complain directly to Banco de Portugal if you believe that a credit institution, financial company, payment institution, electronic money institution or credit intermediary has acted inappropriately in selling any banking product or service. Fill out the form available on the Bank Customer Website.
Ask.
Banco de Portugal answers your questions.
Fill out the form available on the Bank Customer Website to send us your questions on the rules applying to the sale of banking products and services.
Banco de Portugal's answer to issues related to banking products and services is designed exclusively to help customers.
The information provided by Banco de Portugal is not binding for the purposes of resolving any administrative proceedings or lawsuits, does not constitute professional or legal opinion, nor involve any advice, recommendation, invitation or suggestion to subscribe to any kind of bank service.
Separator
NOTE.
Banco de Portugal regulates and supervises credit institutions, financial companies, payment institutions, electronic money institutions and credit intermediaries.
Banco de Portugal:
- Does not make commercial transactions: does not grant credit, does not provide deposit accounts nor sell financial products to private individuals;
- Does not provide financial advice.